Periodic Maintenance Program:

Just like getting the oil changed in your car or having a routine dental cleaning, it’s important to have your refrigeration equipment serviced on a regular basis. To provide our customers a predictable maintenance schedule that helps to keep your equipment operating properly and catch issues before they turn into bigger problems, Nordic offers a Periodic Maintenance (PM) Program. PMs are set up individually with each customer to provide a specific scope of work that meets your needs at a fixed price for each visit. Work on equipment for issues not defined in our PM agreement will fall under our Time & Material service offering. Discount! We’re now offering discounted T&M service rates to all customers who join our PM Program in 2017! Members receive the following benefits:

• Discounted service rates (for customers who sign up in 2017)
• Customized service plan to meet your business needs
• Extend the life of your equipment through proper maintenance
• Catch problems sooner to limit your business down-time
• Add predictability to your maintenance budget with scheduled service at fixed pricing

Emergency Service / Repair: (Time & Material)

With refrigeration equipment under constant use, various parts and components will occasionally wear out. We understand how critical each piece of equipment is to our customers’ businesses. Broken equipment can lead to potential losses, business down-time, unsatisfied customers, and aggravation. That’s why we’re committed to getting our customers’ equipment up and running as soon as possible with a job done right by matching the right technician to the problem.

Since most repairs are time sensitive and can vary in complexity, much of our service work is performed on a time and material (T&M) basis, where the customer pays for the time and material required to diagnose and repair the problem.

Our regular service hours are 8am-5pm Monday-Friday, but we have a technician on-call 24/7 for emergencies.

Quoted Repairs:

Given the constant stress put on most equipment under normal usage, various parts and components are bound to wear out occasionally. When major components break, we understand that the decision to either repair and replace certain equipment is largely based the cost difference. To help make the decision, Nordic is happy to provide customers with a fair and reasonable quote for major repairs upon request.

Warranty Service:

New equipment giving you problems? Not to worry! Nordic has been an authorized warranty service provider for most refrigeration and kitchen appliance brands in Colorado for decades.